Location Chile
Date November 2018 to May 2019
Role: UX Designer

Responsibilities: Research, Ideation, Prototyping, Testing, Socialization of results
Project Type: Web Desktop

I worked on continuous improvement initiatives in two teams: Superformance, focused on sales, and then Powerbank, focused on Personal Banking.

Milestone 1:
Improvement in the flow of consumer credit, public portal, doubling the contracting rate from 40% to 80%.